Start with a Diagnostic SCAN: i-TOP, i-MORE and i-TROM

A one-to-two-week assessment, at nominal concessional fees, that aligns us with your problems, ranks them and shows the gap to potential before you commit to anything larger.

  • i-TOP: Troubleshooting and Operations Performance, covering furnaces, fouling, corrosion, yields and constraints
  • i-MORE: Margin, Operations, Reliability and Excellence, a structured review that ranks the margin opportunities
  • i-TROM: Troubleshooting, Reliability, Operational and Margin improvement, with a Digital Readiness Assessment where relevant
  • A Gap-to-Potential report and a prioritised action plan, delivered in a low-risk, low-cost first step

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Three-in-one capability: asset-owner, global consulting and Technology, Design & Engineering experience

Asset-owner experience, global consulting experience and Technology, Design & Engineering experience, combined in one team: a rare combination among consultancies.

  • The asset owner’s first-hand understanding of operating plants
  • The global consultant’s breadth across technologies, tools and regions
  • The Technology, Design & Engineering consultant’s rigour, from master plan to basic design

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Co-created proposal and a bottoms-up approach

We listen first. Your unit data, constraints and priorities shape a tailor-made scope, instead of a standard off-the-shelf package.

  • We listen, understand, then help rank and prioritise your problems
  • Quantified from unit-level process data and rolled up into the business case, rather than imposed from a framework
  • Competitive scoping on every service, especially on capex projects
  • An execution plan with every recommendation, and support to carry it out: plan to action

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A2Z portfolio under one roof

81 named services in 16 boutique service lines and 9 focus areas: one relationship can grow across technology, business, operations, digital and projects.

Technology, Process Design & Development

  • Master Planning & Margin Improvement
  • Process Design, Technology & Licensor Selection
  • Basic Design Package Review, Revamps & De-Bottlenecking
  • Energy Efficiency, Offsites & Logistics
  • Bio Fuels & Low-Carbon Solutions (Net-Zero, CCS)

Business & Economics

  • Business Process Improvement
  • Opportunity Crudes Evaluation & Crude Flex
  • Business Planning & LP Model Health Check & Improvement
  • LP Model B+D Vectors Improvement
  • Strategic Business Growth

Commissioning, Operations & Safety

  • Troubleshooting & Operations (TOPi) Performance
  • Pre-Commissioning, Commissioning & Troubleshooting Operations & Training
  • Plant Operations & Safety Review
  • Readiness, HAZOP & Safety Management

Digital Transformation

  • IT-OT & Real-Time Optimisation (RTO) Integration
  • MPC/APC Integration & AI-ML Digital Twin
  • Refinery-Wide Digital Twin (RWDT) Transformation

Projects Development, Design & Engineering

  • Owner’s Consultant for Project Front-End Development Management, Stage Gate Clearance
  • Project Management Framework, Expectation Roadmap, Delivery
  • Value Assurance Review for Stage Gate Clearance
  • PMC Services: Risk, TECOP, Schedule, Cost Estimation, Benchmarking, CSRA
  • SMMS & Engineering Management (All Disciplines)

81 named services, across 9 focus areas & 16 boutique service lines (A1–E3)

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Credible, competitive and affordable: the margin staircase

Value is quantified: our Margin Improvement Programme delivers 20–80 cents/bbl, with the first 20 cents at near-zero investment and the next 20–40 cents at low to very modest capex.

  • The next 20–40 cents comes from affordable, less complex de-bottlenecks
  • Configuration studies, baselined on the outcomes of the Margin Improvement Programme, then deliver a further 50 cents to US$2/bbl, depending on the extent of a revamp or new units under the Investment Masterplan
  • Credible: proven, innovative solutions and state-of-the-art technology consulting
  • Competitive: benefits maximised, with competitive scoping on every service
  • Affordable: low-capex solutions and low-cost revamps tailored to you

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Tier-one calibre without tier-one overhead: our Global Resource Pool of 30+

A Leadership Advisory Board of 12 senior leaders and a Global Resource Pool of 30+ principal and senior consultants, scalable to each assignment.

  • Subject-matter experts spearhead delivery; the Board and core team review quality and consistency
  • Capacity scales up for a project without fixed-payroll drag
  • Skills and backgrounds that complement one another, with strong integration skills that make complex problems look simple

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Strong Collaboration & Partnership (C&P) strengths: 9–11 expert partners, from OEMs to deep specialists

A network of 9–11 collaboration and partner relationships extends our reach, from equipment OEMs and licensors to specialists in corrosion, fired heaters, simulation and digital tooling.

  • OEM-level technical depth on equipment, chemicals, internals and fired-heater topics
  • Access to best-in-class simulation, LP-modelling and digital-twin tools through partner relationships
  • Deep experts engaged on an assignment basis, with loaned senior and associate consultants
  • Independent advice: our recommendations carry no vendor or licensor ties

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Global Asset Exposure: 60+ countries

We have served 75–90+ refineries and petrochemical assets across 60+ countries on every continent.

  • Regional understanding of crudes, regulation, culture and supply chains
  • Time-zone coverage for online working sessions with your team
  • Local relationships supported by international standards

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A collective millennium and a proven track record

Leadership and teams drawn from Fortune 500 companies and national oil companies, with benefits tracked from idea to concept to execution.

  • 1,000+ years of combined experience across the industry’s global majors
  • Lead Principal Consultants with 30+ years, Principal Consultants with 25+ and Senior Consultants with 15+
  • Experience of large capital projects, revamps, commissioning and plant operations

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