Insights

Why each of our 16 service lines matters

All 16 bouquet services are shown below. They advance every 5 seconds, or select any tile.

Service line 1 of 16

Master Planning & Configuration Studies

Evaluate refinery and petrochemical configuration and crude flexibility to lift Gross Refining Margin (GRM) and secure long-term competitiveness, with a phased investment roadmap.

Refinery configuration decisions lock in margin for decades. A master plan tests crude flexibility, conversion capacity and petrochemical integration against price, demand and regulatory scenarios before capital is committed. Operators who plan in phases, with small revamps first and larger investments later, keep options open, avoid stranded assets and align each step with decarbonisation goals.

How we approach it

  • Asset and crude-basket review of units and crude-slate flexibility
  • LP models of alternate process schemes to find the optimal configuration
  • Benchmarking against regional and global peers (Solomon indices)
  • Phased master plan for revamp, debottlenecking and expansion
  • Sensitivity tests: crude prices, product demand, regulation

What you receive

  • Configuration Study Report
  • Phased Investment Roadmap (short, medium, long term)
  • GRM improvement scenarios, quantified
  • Peer benchmarking matrix
  • Financial models: ROI, IRR, payback

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Service line 2 of 16

Margin Improvement Programme

Identify yield losses, energy inefficiencies and bottlenecks while optimising crude basis, unit utilisation and blending, to capture integrated margin across the whole complex.

Most complexes leave margin on the table in daily operation: yield losses, blending give-away, crude selection and constraints that were never revisited. A structured programme reconciles the planning model with actual operation, benchmarks the whole asset and ranks initiatives by capital need. The first 20 cents per barrel typically needs no capex at all, which is why payback is so often measured in months.

How we approach it

  • LP reconciliation with actual operating data; delta-vector analysis
  • Fixed versus flexible crude basis; intermediate feedstock potential
  • Process utilisation, constraints and limits review
  • Operating-parameter and blending optimisation; PQGA review
  • Solomon benchmarking of the entire asset

What you receive

  • Prioritised Margin Improvement Plan
  • Unit-wise performance gap analysis
  • Debottlenecking and utilisation recommendations
  • Blending optimisation report
  • Solomon benchmarking review

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Service line 3 of 16

Process Technology Licensor Selection & Evaluation

An independent, quantified comparison of technology and licensor options, giving decision-quality evidence on yield slate, selectivity, energy, GHG, flexibility and commercial readiness (TRL).

A licensor choice fixes yields, energy intensity, catalyst cost and flexibility for the life of a unit. Evaluating options side by side on a common basis, covering guarantees, technology readiness, utilities, emissions and commercial terms, exposes differences that headline proposals hide and gives the owner real leverage in negotiation.

How we approach it

  • Comparative evaluation of process schemes and alternatives
  • CAPEX and OPEX trade-off with energy and yield assessment
  • Benchmarking against licensor guarantees and peers
  • Transparent licensor evaluation matrix across bids
  • Option to combine with competitive scoping to cut Capex

What you receive

  • Process Concept Evaluation Report
  • CAPEX/OPEX trade-off matrix
  • Energy and yield assessment
  • Carbon-intensity and GHG options
  • Licensor evaluation matrix

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Service line 4 of 16

Basic Design Package & Design Basis Review

Independent review of basic design packages and design-basis documents, applying competitive scoping, sparing philosophy and material specifications to take cost out before detailed engineering.

Decisions made in the basic design package shape most of a project's cost. An independent review of the design basis, margins, sparing philosophy, materials and specifications finds over-design and omissions while changes are still cheap, and avoids expensive rework in detailed engineering.

How we approach it

  • Design basis review: BEDQ (design questionnaire and margins)
  • Design basis review: BEDD (engineering design data, all disciplines)
  • Process engineering review of BDPs and BEDPs
  • Competitive scoping and sparing philosophy
  • Piping Material Specifications (PMS) review

What you receive

  • BEDQ and BEDD validation reports
  • Process engineering review reports
  • Scope and sparing recommendations
  • PMS review document
  • CAPEX/OPEX reduction register

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Service line 5 of 16

Revamp & Debottlenecking Studies and Packages

Studies and design packages that unlock capacity at the lowest cost, starting with low-cost options and validating process limits, constraints and the crude acceptance matrix.

Capacity can often be unlocked more cheaply than it can be built. The route is to identify the true limiting constraints, test low-cost options first, such as heat integration, internals and the operating envelope, and phase heavier investments behind clear decision gates.

How we approach it

  • Identify and validate process limits across all units
  • Bottleneck review: throughput, energy and product quality
  • Competitive scoping to find low-cost options first
  • Phased investment options with heat-integration opportunities
  • Design packages (BDP/BDEP) for selected revamps

What you receive

  • Process constraints and limits report
  • Expanded crude acceptance matrix (CAM)
  • Debottlenecking options with phasing
  • Revamp design packages
  • Capex-reduction scoping record

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Service line 6 of 16

Optimise Revamps

A holistic overview of unit revamps and how they integrate, scaling each revamp to stay below the cost-inflection point and improving payback.

Revamp costs climb steeply once a scope crosses an inflection point such as a new heater, a new column or a new utility. A short, integrated review scales each revamp to stay just below that point and checks the knock-on effect on utilities and offsites, improving payback before money is committed.

How we approach it

  • Holistic overview of all planned unit revamps
  • Scale revamps to sit below the cost-inflection point
  • Competitive scoping to optimise capital and complexity
  • Integration check across units, utilities and offsites

What you receive

  • Integrated revamp overview
  • Scope-scaling recommendations
  • Capex and complexity comparison
  • Payback improvement summary

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Service line 7 of 16

Energy Efficiency Improvement

Optimise utilities and energy use by benchmarking the Energy Intensity Index (EII) against global quartiles, closing furnace and heat-integration gaps, and managing fuel, flaring and hydrogen.

Energy is typically the largest controllable operating cost. Benchmarking an energy-intensity index against peer quartiles shows where the gap lies. Furnace tuning, heat integration, steam and power balance, and flare and hydrogen management then close it, starting with quick wins that need little capital.

How we approach it

  • EII benchmarking against global quartiles
  • Furnace efficiency audit: O₂ trim, hot-spot control, HRSG/APH
  • Heat integration and pinch analysis across units
  • Utility system optimisation: steam and power balance
  • Fuel gas, fuel oil, flaring and hydrogen management

What you receive

  • EII benchmarking report with quartile comparison
  • Furnace efficiency audit
  • Heat integration and pinch report
  • Utility optimisation plan
  • Short, medium and long-term roadmap

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Service line 8 of 16

Oil Loss Study

A structured approach to accounting for unaccounted losses and bringing oil loss down to top-quartile benchmarks, covering the refinery, tankage, pipelines and marine movements.

Unaccounted loss is both a profit leak and an accountability problem. Splitting losses into evaporation, flaring, transfer, tankage and measurement shows which are controllable, and clear procedures at every custody-transfer point let operations move from typical loss levels toward best practice.

How we approach it

  • Quarterly benchmarking of oil loss against industry quartiles
  • Categorise accountable and unaccountable losses
  • Evaporation, flare and ocean loss control
  • BSW and contract-versus-actual variance SOPs
  • Root-cause analysis and corrective-action matrix

What you receive

  • Oil loss audit report (accountable vs unaccountable)
  • Evaporation and flare loss control plan
  • Fuel and loss management strategy
  • Ocean loss and custody-transfer SOPs
  • Root-cause and corrective-action matrix

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Service line 9 of 16

Business Planning & LP Model

Improve the LP model and the planning and scheduling process, so margins are maximised and plans are reliable. Most benefits need no capital.

The planning model drives crude purchase, throughput and product-slate decisions every day. When it drifts from reality, every decision inherits the error. A health check, validated delta vectors and back-casting against actual operation typically close most of that gap, with no capital required.

How we approach it

  • LP model health check: yields, constraints and delta vectors
  • LP base plus delta-vector generation and validation
  • Retro-analysis and back-casting; LP model accuracy improved 50–75% from current levels
  • Review of plant scheduling tools and efficiency
  • Crude flexibility, intermediate feedstocks and PQGA improvement

What you receive

  • LP Model Health Check Report
  • Delta-vector validation report
  • Model-versus-actual gap analysis
  • Scheduling tools audit and KPI dashboards
  • Continuous-improvement SOPs

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Service line 10 of 16

Process Plant Troubleshooting (TOPi)

Hands-on problem solving that improves reliability, product quality and energy efficiency through root-cause analysis, data reconciliation and corrective action planning.

Operating problems such as fouled exchangers, hot spots, corrosion, off-specification product and catalyst deactivation usually have a process root cause that the data can reveal. Structured troubleshooting reconciles plant data, isolates the cause and fixes it through operating changes before capital is even considered.

How we approach it

  • Unit performance audit with data reconciliation
  • Root-cause analysis and troubleshooting matrix
  • Process constraints and limits management
  • Commissioning and pre-commissioning support
  • Advanced process control (APC) and instrumentation review

What you receive

  • Unit performance audit reports
  • Desalter and overhead corrosion control plan
  • Furnace and reactor hot-spot mapping
  • Energy and yield optimisation strategy
  • Troubleshooting framework and SOPs

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Service line 11 of 16

Safety Studies & Safety Audit

Structured process safety reviews that make start-up and operation safe: pre-start-up safety reviews, hazard studies, operating-mode analysis and independent safety audits.

Most process-safety incidents occur not in steady running but in transients: start-up, shutdown, maintenance and upsets. Pre-start-up reviews, hazard studies, operating-mode analysis and independent audits make those transitions deliberate and well prepared.

How we approach it

  • Pre-Start-up Safety Review (PSSR) of equipment, procedures and people
  • SIL assessment, HAZID and HAZOP workshops
  • OMAR: normal, start-up, shutdown, emergency and turndown modes
  • Production promise: availability and RAM validation
  • Plant operations and safety audit with load-shedding protocols

What you receive

  • PSSR Readiness Report
  • SIL/HAZOP reports with risk matrices
  • OMAR operating-modes report
  • Production promise and benchmarking report
  • Operations and safety audit report

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Service line 12 of 16

Digital Transformation (Real-Time Refinery Optimisation)

A staged route from IT–OT integration to a refinery-wide real-time digital twin, led by domain expertise in planning, simulation, APC/DCS and MPC, with specialist technology partners.

Digital value in a refinery starts with trusted data and ends with decisions made faster and better. A staged path from IT–OT integration to real-time optimisation to a refinery-wide digital twin delivers benefits at each level, instead of waiting for a single big-bang rollout.

How we approach it

  • Digital Readiness Assessment (optional, with Diagnostic SCAN)
  • IT–OT and RTO integration, basic to complex (Levels 1–2)
  • Real-time model with AI-ML and MPC/APC integration (Level 3)
  • Digital-twin applications: margin, crude blend, energy, emissions (Level 4)
  • Reliability, asset health and preventive maintenance

What you receive

  • Digital readiness and roadmap
  • Integrated RTO design (Levels 1–2)
  • Real-time digital twin specification (Level 3)
  • Application library: margin, operations, constraints, quality
  • Benefit tracking and KPIs

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Service line 13 of 16

Project Front-End Development Management

Owner's Consultant leadership of front-end development: competitively scoped, opportunity-driven projects taken from concept to Final Investment Decision (FID), choosing the right project and developing it rightly.

The front end of a project is where value is won or lost. Competitive scoping, disciplined concept selection and realistic risk assessment before the final investment decision reduce capital and operating cost, shorten schedules and lift returns, and make sure the right project is the one being developed.

How we approach it

  • Feasibility studies and feasibility review
  • Concept development, selection, review and optimisation
  • Competitive scoping and Capex reduction
  • IRR sensitivity and risk management
  • Development up to FID, grassroots and revamp

What you receive

  • Feasibility study or review report
  • Concept selection and optimisation report
  • Competitively scoped project definition
  • Economics and IRR sensitivity
  • FID-ready development package

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Service line 14 of 16

Value Stage Gate Assurance Review (VAR)

An independent review that identifies the right project and stops the wrong one: testing premises, economics, concept, technology, Capex, risks and schedule before capital is committed.

An independent value assurance review at each stage gate tests premises, economics, technology readiness, cost estimates and schedule. Its greatest value is sometimes in stopping or reshaping a project before significant capital is committed.

How we approach it

  • Stage Gate 1–5 value assurance and FID readiness
  • Technology TRL assessment and de-risking framework
  • Commercial viability: CAPEX/OPEX trade-off, IRR, NPV, payback
  • IPA CAPEX benchmarking and CSRA at FEL 2–3
  • Execution strategy, 3D model review and PMC advisory (EPC/EPCM)

What you receive

  • Value Assurance Review reports (Gates 1–5, FID)
  • Capex/Opex estimate and benchmarking
  • CSRA FEL 2–3 analysis
  • Project execution strategy
  • PMC strategic advisory report for EPCM

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Service line 15 of 16

Integrity & Reliability Assessment and Improvement

Specialist materials, maintenance and engineering management that improve plant reliability and integrity, avoiding production loss, lifting utilisation and reducing maintenance cost.

Unplanned downtime is expensive and largely avoidable. Combining corrosion risk mapping, materials review, reliability modelling and predictive maintenance raises availability, trims corrective maintenance spend and strengthens safety performance.

How we approach it

  • Asset integrity audits aligned with API/ASME standards
  • Corrosion risk mapping and control programmes
  • RAM reliability modelling of critical assets
  • Plant availability and unplanned-downtime benchmarking
  • PMS and materials review; predictive maintenance

What you receive

  • Asset Integrity Study Report
  • Corrosion and reliability assessment
  • Corrosion control and materials review
  • Availability and reliability benchmarking
  • Board-level executive presentation

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Service line 16 of 16

Technical Services Agreement (TSA)

Query-based, on-call technical support from senior experts: troubleshooting, unit monitoring and operations guidance under changing feedstocks and operating conditions.

Operations teams often need an experienced second opinion quickly. A technical services agreement gives them on-call access to senior process specialists for troubleshooting, unit monitoring and operating-envelope questions, under a fixed annual arrangement.

How we approach it

  • Fixed agreement with a defined window of consulting services
  • Query-based support from experienced process specialists
  • Unit monitoring and trending; operating-envelope guidance
  • Best-practice and recommended-practice documentation

What you receive

  • Written technical responses and recommendations
  • Root-cause notes for investigations
  • Best-practice documentation
  • Periodic review of issues and learnings

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